Electric Cow LLC respects your privacy. This Privacy Policy explains how Electric Cow LLC (“Electric Cow,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our websites, contact us, schedule a meeting, subscribe to our communications, or otherwise interact with us.

Electric Cow LLC is located in Arlington, Virginia. Our mailing address is:

Electric Cow LLC
PO Box 100152
3118 Washington Blvd.
Arlington, VA 22201-9998

Questions about this Privacy Policy may be sent to Lorne@LorneEpstein.com.

Our Approach to Privacy

We collect only information that is reasonably useful for operating our business, communicating with you, improving our website and services, and responding to requests.

We do not sell your personal information for money.

We may share personal information with service providers that help us operate our website, communicate with subscribers, schedule meetings, analyze website use, or provide other business services, as described below.

Information We Collect

Depending on how you interact with us, we may collect information including:

• Your name.

• Email address.

• Telephone or mobile number.

• Company or organization.

• Job title or professional information you choose to provide.

• Information you submit through a contact form.

• Information you provide when scheduling a meeting.

• Newsletter and marketing preferences.

• Information about your interaction with emails we send.

• Technical information concerning your visit to our website, such as browser type, device type, operating system, referring pages, approximate geographic location, IP address, and pages visited.

• Any other information you voluntarily provide to us.

Contact Forms

If you submit a contact form through our website, we may collect your name, email address, organization, telephone number, and any information you include in your message.

We use this information to respond to your inquiry, communicate with you about our services, workshops, speaking engagements, NeuroDecide™, or other matters you have asked us about, and maintain appropriate business records.

Submitting a contact form does not automatically subscribe you to marketing communications unless you separately choose to receive them.

Scheduling Meetings Through Calendly

We may provide links to Calendly so that you can schedule a meeting with us.

When you schedule a meeting, you may be asked to provide information such as your name, email address, organization, meeting preferences, and information related to the purpose of the meeting.

Calendly processes certain scheduling information on our behalf and is subject to its own privacy practices. We use information received through Calendly to schedule, manage, and follow up on meetings.

You are not required to use Calendly to contact us. You may contact us directly by email or through our website contact form.

Email Newsletters and Marketing Communications

You may choose to subscribe to our email newsletter or other communications.

We may use a third-party email service provider, such as Mailchimp, to manage our subscriber list and distribute emails.

These services may collect information about email delivery and interaction, including whether an email was opened and whether links within an email were clicked. We may use this information to understand which content is useful to readers and to improve future communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at Lorne@LorneEpstein.com.

We may retain limited information necessary to ensure that we honor an unsubscribe request.

Text Messages and SMS

If you specifically opt in to receive text messages from Electric Cow LLC, we may use your mobile telephone number to send informational or marketing text messages consistent with your consent.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. You may request assistance by replying HELP.

We do not sell your mobile telephone number. Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with vendors and service providers that assist us in delivering text messages and operating the messaging service.

Cookies and Similar Technologies

Our website is hosted using Wix and may use cookies and similar technologies.

Cookies are small files placed on a device or browser that can help websites operate properly, remember settings, understand website activity, improve performance, and provide analytics.

Some cookies may be necessary for the operation and security of the website. Other cookies may be used for analytics or similar purposes.

Where required by applicable law, visitors may be allowed to accept or reject non-essential cookies through a cookie consent tool.

You can also control cookies through your browser settings. Blocking certain cookies may affect how some website features function.

Website Analytics

We may use analytics tools, including services provided through Wix or Google Analytics, to better understand how people use our website.

Analytics information may include information such as pages viewed, time spent on the site, general geographic area, referring websites, browser type, device type, and operating system.

We use analytics information to understand website traffic, evaluate the effectiveness of our content, diagnose technical issues, and improve our website and communications.

How We Use Personal Information

We may use personal information to:

• Respond to inquiries and requests.

• Schedule and manage meetings.

• Provide information about our workshops, speaking engagements, NeuroDecide™, research-related professional work, and other services.

• Send newsletters and communications you have requested.

• Provide marketing communications where permitted by law.

• Operate, maintain, secure, and improve our website.

• Understand how visitors interact with our website and communications.

• Maintain business records.

• Prevent fraud, abuse, security incidents, or other harmful activity.

• Comply with legal obligations.

• Establish, exercise, or defend legal rights.

Service Providers and Third Parties

We may use third-party service providers to help operate our business. These may include providers of:

• Website hosting and website functionality, such as Wix.

• Email distribution and marketing services, such as Mailchimp.

• Meeting scheduling services, such as Calendly.

• Website analytics services, such as Google Analytics.

• Communications and SMS services.

• Cloud storage, email, security, and other business technology.

These providers may process personal information as necessary to perform services for us and may also be subject to their own privacy policies and legal obligations.

We may also disclose information when required by law, court order, legal process, or governmental request, or when reasonably necessary to protect our rights, safety, property, users, or others.

We do not sell your personal information for money.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested services, maintaining appropriate business records, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by our service providers or us.

Your Privacy Choices and Rights

Depending on where you live and which privacy laws apply, you may have rights concerning your personal information.

These rights may include the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Request restriction of certain processing.

• Object to certain uses of personal information.

• Withdraw consent when processing is based on consent.

• Request a portable copy of certain information.

• Opt out of certain marketing communications.

To make a privacy request, contact Lorne@LorneEpstein.com.

We may need to verify your identity before processing certain requests.

European Economic Area, United Kingdom, and Similar Privacy Laws

If applicable privacy laws such as the European Union General Data Protection Regulation (“GDPR”) apply to our processing of your personal information, our legal basis for processing may depend on the circumstances and may include:

• Your consent.

• Taking steps at your request or performing a contract with you.

• Our legitimate business interests, where your rights do not override those interests.

• Compliance with a legal obligation.

Where applicable, you may also have the right to lodge a complaint with the appropriate data protection authority.

International Data Processing

Some of the companies that provide services to us may process or store information in the United States or other countries.

When personal information is transferred internationally, the receiving company may be subject to privacy laws that differ from those in your country of residence.

Children's Privacy

Our website and services are intended for adults and professional audiences and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our website. If we learn that such information has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, service providers, or applicable laws.

When we make changes, we will update the “Last updated” date at the top of this policy. Material changes may also be communicated through the website or other appropriate means.

Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your information is handled, contact:

Electric Cow LLC
Attn: Privacy
PO Box 100152
3118 Washington Blvd.
Arlington, VA 22201-9998

Email: Lorne@LorneEpstein.com

SMS Messaging Terms & Conditions

Consent

When you opt to receive text messages from Electric Cow LLC, you consent to receive recurring informational and/or marketing text messages at the mobile number you provide.

Messages may be sent using automated technology where permitted by law.

Your consent to receive marketing text messages is not a condition of purchasing any product or service.

Message Frequency and Charges

Message frequency varies.

Message and data rates may apply depending on your wireless carrier and service plan.

Electric Cow LLC may change the frequency of messages or the telephone number used to send messages.

Wireless carriers are not responsible for delayed or undelivered messages.

Opting Out

You may cancel SMS messages at any time by replying STOP.

After you send STOP, you may receive a confirmation that you have been unsubscribed. After your opt-out request has been processed, you will no longer receive marketing SMS messages unless you opt in again.

Help

Reply HELP for assistance.

You may also contact us at Lorne@ElectricCow.com.

Changing or Transferring Your Mobile Number

If you change your mobile number or transfer your number to another person, please unsubscribe from the messaging service before doing so or contact us at Lorne@ElectricCow.com.

SMS Privacy

We do not sell your mobile number.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers that help us deliver and administer our messaging program.

For additional information about how Electric Cow LLC handles personal information, please see this Privacy Policy.